7 Key Benefits of Partnering with a Managed Service Provider for Your Business

7 Key Benefits of Partnering with a Managed Service Provider for Your Business

Technology evolves with time, and it’s changing fast. This poses a problem for businesses with in-house IT departments. Because their team might not be able to keep up with the technological change, and the company might struggle to fulfill the growing demands. 

But a third-party provider can support businesses, and managed services offerings can benefit them in many ways. This article discusses what are managed services and managed service provider benefits businesses. 

What Is Managed Service?

Managed service is outsourcing business administration and management expertise from third-party providers to support business needs. Many refer to managed services as managed IT services. However, managed services are not limited to IT. Providers may manage user databases, business contracts, supply chains, payroll, data backup and recovery, etc. 

This article focuses more on the benefits of managed IT services as it is the most common type of managed service companies seek. Let’s discover how a business can leverage managed services and obtain advantages. 

What Are the Seven Benefits of Working With A Managed Service Provider

While partnering with a Managed Service Provider provides many benefits to businesses, here are the top seven advantages you can expect. 

Reducing Employee Workload

When scaling your business, you must consider the growing IT needs. In-house IT departments often cannot handle an increased workload. Which eventually puts additional responsibilities on other department employees. 

However, outsourcing IT services from a managed service provider (MSP) lets your employees focus on their proper job. It also supports your IT team in filling in the gaps. When you hire a qualified managed provider, they can recommend which services you require to keep your business running. Whether you need to outsource the whole IT department or some specific services, your MSP can help you identify that. 

Outsource Lacking Expertise

As you adopt new technology, new problems arise. Your IT person might not be skilled enough to solve all your issues. Sometimes you might need to hire more specialists to meet your growing requirements. However, adding more IT people to the team isn’t that easy. The industry has a talent shortage, and hiring and training IT professionals can be too costly for many businesses. In addition, you need many resources to support an IT department. 

However, an MSP offers an entire team and the necessary resources to manage your IT operations. You can hire the team for a monthly flat rate and outsource only the required services. 

Get Continuous Support

When you need availability the most, it’s best to rely on MSP, which provides 24/7 support. Some MSPs offer weekend and on-call support for added fees. Some providers also deliver support to multiple time zones. If you’re worrying about availability, find an MSP who can offer you all-time availability or continuous support.  

Scale as You Need

Using a system like Dynamics 365, you can scale up and down applications according to your needs. When you rely on an MSP, you don’t have to worry about your system or whether your business growth is pacing up or down. Reputable MSPs provide real-time services to manage your resources as needed. To scale up or down your ESP systems, you need advanced services like proactive monitoring, release management, reporting, etc. 

Adapt Preventive Maintenance 

Waiting for something to go wrong and fix it is a reactive approach that can result in costly downtime. But an MSP can proactively offer you maintenance support. MSPs can identify, diagnose and troubleshoot potential issues through remote monitoring and management. This helps companies avoid potential problems to stop becoming something big. 

Even a network downtime can lead to expensive losses of $300k per hour. Such events are sometimes unavoidable. But your MSP’s expert backup and disaster recovery services can help you bring your system back online. Hiring MSPs for real-time management is better than experiencing heavy downtime losses.  

Single Point of Contact

When working with an MSP, you’re equipped with a dedicated team. This means only the selected individuals who understand your business solutions are always assigned to your projects. And a customer success manager (CSM) leads that team and works as a single point of contact. 

So even if your CSM goes on leave or any problem occurs, an MSP can assign another CSM immediately. This ensures you stay linked with the MSP team; a single point of contact does this. 

Security and Compliance Support

Company software stores and analyzes a vast amount of data regularly. However, this comes with a risk. Companies must maintain all the data their software collects and offer robust security to meet industry compliance. 

MSPs don’t provide corporate compliance services, but they can collaborate with your legal team to identify the regulations you should know. This helps a company take necessary steps to comply with relevant industry regulations. 

Sissine offers various managed IT services with a dedicated team of technicians. Contact Sissine’s Office Solutions to ensure seamless operations and reduce costs for your organization.